Website and Digital Strategy Intern

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How to Apply

A cover letter and two writing samples are required for consideration for this position. Please upload your cover letter, resume and writing samples as one document. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Summary

The website and digital strategy intern will join the Department of Communication's institutional web-center team to help promote Michigan Medicine's clinical care, research, news and innovative education and approaches to the world via digital strategy. The intern will work with institutional web-center team members to promote Michigan Medicine through our internal intranet in SharePoint online. Successful candidates will know about M365 products including SharePoint Online, website design, content and platforms, writing for the web, and they will have excellent verbal communication skills, adaptability, quick thinking, enthusiasm and creativity. They will leverage web, mobile, search, and other technologies to ensure comprehensive and effective intranet support.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Responsibilities*

  • Update and edit intranet website content, posts, and pages in SharePoint Online.
  • Migrate content from other sites into the intranet.
  • Recommend and pitch improvements to new and existing features.
  • Responsible for analyzing customer behavior and developing data performance insights to drive learnings and opportunities.
  • Work with faculty and staff for website content and strategy.
  • Responsible for developing and maintaining front-end, employee-facing websites.
  • Collaborating with other teams across Michigan Medicine.
  • Gain familiarity with SharePoint?s Hub & Spoke communication concepts, practices, and methodologies.
  • Support team efforts aligned with internal programs/campaigns and ensure implementation of a digital strategy on the intranet that is aligned.
  • Investigates options with industry trends.
  • With guidance, learns to perform various functions in support of the digital platform, product, and technology development.
  • Understands the role of email, mobile, and other platforms, and technologies as part of a larger digital media mix and how they are part of the overall internal communications strategy.
  • Works closely with the Department of Communication Digital Arts team to plan and create training videos or photo galleries.
  • Works closely with Department of Communication Internal Communications team making sure they understand how to use the intranet as the main internal communications tool to their fullest capabilities.

Required Qualifications*

Open to currently enrolled college students. Website experience and digital strategy background preferred. Experience with marketing and content development is a plus. Must be comfortable in a multi-layered organization with complex reporting relationships.

Additional Information

  • Work to be primarily remote with 2 days in the office a month.
  • Ability to plan, estimate, organize, and monitor projects.
  • Ability to keep projects on track creatively, and in accordance with stakeholder objectives and deadlines.
  • This position requires communication skills along with good organization and collaboration abilities. Excellent communication skills, including written, verbal, and listening.
  • Job limited to May to August 2024.
  • 40 hours per week, Monday through Friday, some weekends and evenings required. 
     

Supervision

This job reports to the Intranet Strategy Manager.

Pay Rate

$15 per hour

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.